Front Office Knowledge Base - FAQs

Why can a field on the request form be set to both "Mandatory" and "Read Only" for a given Role?

• Tracey Bunyard
• February 20, 2013 12:33

0 votes 1 comment

Removing old data from the CSV Master data file

• Tracey Bunyard
• February 20, 2013 12:05

0 votes 1 comment

Which languages are supported in Front office?

• Admin
• February 19, 2013 15:28

0 votes 1 comment

I can't see where I can delete users

• Jane Reynolds
• February 18, 2013 14:35

0 votes 1 comment

My Front Office Essentials installation restricts certain functionality

• Jane Reynolds
• February 18, 2013 14:05

0 votes 1 comment

I want to be able to update status of request in FO from Fulfillment activity.

• Florence Smithers
• January 26, 2013 13:44

0 votes 1 comment

How do I convert Skin from FO 7.0 to 7.1

• Florence Smithers
• March 16, 2012 17:58

0 votes 1 comment

How can I access external documents in Front Office

• Florence Smithers
• March 14, 2012 12:10

3 votes 1 comment

How do I setup Front Office with Active Directory (AD) authentication for users

• Hubert Trumpington
• March 08, 2012 17:04

2 votes 3 comments

How can I add information from other websites to Front Office

• Florence Smithers
• March 08, 2012 15:59

0 votes 1 comment

Scheduled AD Import overwriting Manual Import.

• Carole McNally
• February 06, 2012 13:27

0 votes 1 comment

Raising a request on behalf of someone else.

• Carole McNally
• February 06, 2012 11:16

0 votes 1 comment

Can the font size for the service links be changed?

• Florence Smithers
• January 18, 2012 16:16

0 votes 2 comments

Is there a best practice for Import/Export of FO data

• Aberto Conti
• January 18, 2012 16:04

0 votes 1 comment

How can I integrate Front Office to other products/systems

• Jon Hunt
• November 28, 2011 14:31

0 votes 1 comment

How do I add a new role to a request type that can be used for approval

• Jon Hunt
• November 24, 2011 13:43

0 votes 1 comment

Can I make a field mandatory?

• Jon Hunt
• November 24, 2011 13:41

0 votes 1 comment

How do I add a field to a request form?

• Jon Hunt
• November 24, 2011 13:40

0 votes 1 comment

How do I find a request that I have previously approved?

• Jon Hunt
• November 24, 2011 13:36

0 votes 1 comment

How do I restrict some suppliers or catalog items to a subset of users?

• Jon Hunt
• November 24, 2011 13:34

0 votes 1 comment

Can I remind an approver that they need to approve a request?

• Jon Hunt
• November 24, 2011 13:32

0 votes 1 comment

Can I have one of my request type fields appearing as a column in the Request List screen?

• Jon Hunt
• November 24, 2011 13:30

0 votes 1 comment

Can I have certain fields appearing on my request form when I request a specific type of product?

• Jon Hunt
• November 24, 2011 13:26

0 votes 1 comment

How can I have a different form appearing when a specific bundle is selected?

• Jon Hunt
• November 24, 2011 13:23

0 votes 1 comment

Why are users not seeing my new service within the Service catalogue?

• Jon Hunt
• November 24, 2011 13:18

0 votes 1 comment

Can I import data via a template

• Jon Hunt
• November 15, 2011 19:25

1 vote 3 comments

Can I use my own images in Front Office

• Jon Hunt
• November 15, 2011 19:21

0 votes 1 comment

How do I show users different catalogs views in Front Office

• Jon Hunt
• November 15, 2011 19:16

0 votes 1 comment

Where can I find Service Catalog Templates and examples

• Jon Hunt
• November 15, 2011 16:06

0 votes 1 comment

Where can I find information on what I need to do to build a Service Catalog

• Jon Hunt
• November 15, 2011 15:59

0 votes 1 comment