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Front Office: Multi-Tenant. Can approval be used?



  • Tracey Bunyard

    Approval can be enabled by request type parent and by individual variant but the matrix rules’ configuration presents unfiltered data lists, e.g. cost centers and users, so care should be taken. If approval is required, it is recommended that Line Manager via User record be the approval solution of choice. If line manager data is not available for all tenants, the matrix record can be set to optional; if no user is found, the approval row will be skipped. If other approval route options are preferred, care should be taken to ensure that there are no cross-tenant implications. Please contact Biomni Support for assistance.


    Please go to Admin > Documents > Multi-Tenant solution guide for more information. 

  • Neil Reynolds


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