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Front Office: Multi-Tenant. If I’m a service provider can I check what one of my tenants can see?

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  • Tracey Bunyard

    By clicking ‘Raise a request for another user’ link on the home page, you as a Service Provider can select from the full user database and view the Service Catalog as the nominated tenant user. A Service Provider can view all end tenant requests and a tenant column can be displayed in the grid, configurable via the Request List tab in Request Type Maintenance.

    Please go to Admin > Documents > Multi-Tenant solution guide for more information. 

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