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Templates for inbox tasks and emails.

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  • Casper Creedy

    This varies, depending on which template you're trying to change. If its the template for workflow within a request, you can edit this in Admin>Request Type>[your request]>Fulfillment

    Within the fulfillment tab, click on edit (in inbox)

    click where you'd like to place the variable in the 'intructions' section, and click on 'insert templace' from the toolbar. 
    The dropdown next to property gives a list of what can be inserted. Pick the one you want, and click 'insert'.

    The same functionality is available within Admin>emails & Templates > Email template. (though you'll need to set up an override template, as the default isn't directly editable)

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