We have a strange error in live Directa for a customer
User ID <removed Pwd <removed> tries to access its inbox with 16 entries (Inbox(16)), but get this error message:
Error message: Object reference not set to an instance of an object.
Error ID: 51395
I tried it on my machine with that account, same error. With my own account, no error. So user dependent.
The user worked already since a couple of months with that account, no issues.
As it was urgent I created a new user account and re-routed all outstanding approvals to that account, so old user's inbox is now empty.
Do you have an idea what the root cause can be?
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